text size


Share/Bookmark
Here you will find answers about IncrediMail and Microsoft new operation system - Windows 7!
Forum rules
Please read them carefully before posting new topic - Forum rules

text size

Postby mariette7 » Sat Jan 01, 2011 9:35 pm

Your IncrediMail Version: v2
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
Re-installed programme several times.

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
Suddenly, when I open Incredimail inbox the text is so small I have to struggle to see it. Why did this happen and how can I enlarge the message titles? Advice would be appreciated
mariette7
IncrediUser
IncrediUser
 
Posts: 1
Joined: Sat Jan 01, 2011 6:05 pm

Re: text size

Postby IncrediModerator » Sun Jan 02, 2011 8:21 pm

Please try to lower your screen resolution.

Please let me know if you have any further questions.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image
IncrediModerator
Site Moderator
Site Moderator
 
Posts: 6193
Joined: Wed Aug 12, 2009 2:58 pm

Re: text size

Postby cdenice » Fri Jan 07, 2011 2:38 am

Image
HELP !!!
Image
User avatar
cdenice
IncrediUser
IncrediUser
 
Posts: 2386
Joined: Wed Jan 13, 2010 6:04 am
Location: Long Island, NY

Re: text size

Postby CasinoGal8 » Tue Jan 11, 2011 4:34 am

When I open Incredimail inbox the text is so small I have to struggle to see it. Why did this happen and how can I enlarge the message titles to a permanent larger size?
CasinoGal8
IncrediUser
IncrediUser
 
Posts: 6
Joined: Wed Dec 15, 2010 12:44 pm

Re: text size

Postby cdenice » Tue Jan 11, 2011 4:41 am

Hi,

Try reinstalling Incredimail using the latest(6264852) full setup file from the link below.
http://www.incredimail.com/english/down ... =fullsetup
This release has a message zoom feature.
Image
HELP !!!
Image
User avatar
cdenice
IncrediUser
IncrediUser
 
Posts: 2386
Joined: Wed Jan 13, 2010 6:04 am
Location: Long Island, NY

Re: text size

Postby Handmaiden » Sun Jan 16, 2011 7:20 am

I have been having the very same problem with text size on WIndows 7/Incredimail2. Tech support had me install the full set up version [build 6264852] of Incredimail2 to no avail. The text is so small on To/ CC/ BC fields and everywhere except the prepane where I can use the Zoom feature. I cannot see anything. Iwant to permanently enlarge all fields of view, not just the prepane.
Handmaiden
IncrediUser
IncrediUser
 
Posts: 19
Joined: Sun Jan 16, 2011 7:06 am

Re: text size

Postby Ado16 » Tue Jan 18, 2011 1:04 am

Hello - Having the same problem here. Following the latest update, the Text size in the preview pane defaults to very small and there no longer seems to be a way to making it to stick to a larger default.
Ado16
IncrediUser
IncrediUser
 
Posts: 4
Joined: Tue Jan 18, 2011 1:00 am

Re: text size

Postby Handmaiden » Tue Jan 18, 2011 1:47 am

I am wondering if this is a new issue with Incredimail 2/WIndows 7 or has it been a problem all along? I just got Windows 7 with a new computer. I had had Incredimail 2 saved from my former OS/computer so I wouldn't lose Contacts, etc. At first, I had a text feature/prepane feature in the View menu I believe. I enlarged the text with that feature and it worked for awhile. Everything on the Incredimail screen was bigger and it stayed that way. Suddenly though the text was miniscule and barely readable, I would enlarge it with the text feature, and it would work again while I was logged on, but would revert to the smallest size again. One day, the text feature would n't work at all. Incredimail Support had me install the full set-up version of Incredimail 2. That did not fix anything, and I was told to use a Zoom feature now in the View menu. With the install of the full set-up, the text and prepane features in the View menu disappeared along with several other features.
You are right. The Zoom feature reverts to its default with every email that 's previewed or opened. Adjusting the text size with the Zoom feature every time is a headache.
The text size issue is not a problem anywhere else on Windows 7. I simply enlarged the text size using the Start menu and went to Getting Started. There is an option to change the text size, which works everywhere on Windows 7 except Incredimail. You can also right click on an empty spot on the desktop and change icon size.

Incredimail support doesn't have an answer. I wonder if going back to Incredimail XE would get us a text size that can be read comfortably and is permanent?
Handmaiden
IncrediUser
IncrediUser
 
Posts: 19
Joined: Sun Jan 16, 2011 7:06 am

Re: text size

Postby cdenice » Tue Jan 18, 2011 2:58 am

Hi Handmaiden,

I don't beleive that downgrading to Incredimail XE is the solution. With so many users having the small font and zoom feature limitation problem, the fix should be here shortly, I hope.
Image
HELP !!!
Image
User avatar
cdenice
IncrediUser
IncrediUser
 
Posts: 2386
Joined: Wed Jan 13, 2010 6:04 am
Location: Long Island, NY

Re: text size

Postby emain » Tue Jan 18, 2011 5:30 pm

]I just started having this problem .The text is so small in To/ CC/ BC fields and everywhere except where I can use the Zoom feature. It was fine until I downloaded the newest version with the Zoom feature. I too am using Windows 7 . I hate this! My eyes can hardly read these words.... I asked my daughter if she was having the same problem and she said Yes! She too just downloaded the newest version and is using windows 7. Please fix it!!!! The print size is smaller then this size I am using now. .
emain
IncrediUser
IncrediUser
 
Posts: 6
Joined: Mon Jan 11, 2010 3:08 am

Next

Return to Windows 7

Who is online

Registered users: asdlee, Google [Bot]