I cannot type the @ symbol in my Incredimail program therefore I cannot send email from that account. I use Hotmail and Windows Live with no problem. Also when using my Office 2007 I don't have a problem typing the @ symbol. This happened to me a few years ago and I ended up shutting down the Incredimail program and not using it at all. That was disappointing because I paid for it and I really like the variety it gives me. Can you help me? I have tried the other things you mentioned in this forum.