set up incredimail to link to gmail


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set up incredimail to link to gmail

Postby gerry908 » Mon Jan 31, 2011 1:59 am

Your IncrediMail Version: Version 2
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
Changed my ISP and emailaddress

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
I recently changed my ISP and wanted to avoid confusion so I set up a gmail account but I can't get Incredimail set up to accept gmail

I have tried different ways to set it up but it says that my user name and password are incorrect even though I can access my email when I logon directly to gmail through my browser using this Username and Password

I like Incredimail but it's no good if I can't send and receive emails using my gmail address
gerry908
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Re: set up incredimail to link to gmail

Postby cdenice » Mon Jan 31, 2011 2:04 am

Hi,

View the help for a gmail account setup.
http://help.incredimail.com/incredimail ... errer_id=1
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HELP !!!
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Re: set up incredimail to link to gmail

Postby gerry908 » Mon Jan 31, 2011 3:46 am

I have done all that but it still wont work

When I try to confure it, it asks me for my Username and Password and when I press 'NEXT' it says that I should put my email addres where it says Username, so I did that but it still wont work

I like Incredimail but if I can't send mail so that my gmail address is visible, it's pointless having it.

I'm getting very frustrated with it
gerry908
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Re: set up incredimail to link to gmail

Postby moonstar » Mon Jan 31, 2011 11:47 am

Have you entered your entire Email Address, including the @gmail.com part?

If it is still not working, try reinstalling IncrediMail by clicking here. Try to configure again and let us know what happens.
Best regards,

Moonstar
IncrediMail Customer Support

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Re: set up incredimail to link to gmail

Postby gerry908 » Mon Jan 31, 2011 1:02 pm

I've done all that several times but still no luck

I may have to give Incredimail away I think
gerry908
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Re: set up incredimail to link to gmail

Postby moonstar » Mon Jan 31, 2011 5:10 pm

I'd like you to send me a screenshot of the message you see, so I can help. You can do so by clicking here, clicking 'Run' and when the file download completes, click 'Run' again.


When you see the error message again about entering the email address, click the 'Make Screenshot' in the bottom right-hand corner of your screen. Close the IncrediMail Screenshot Creator and attach the 'IncrediMail_Screenshot_0001.jpg' file created on your Desktop to your reply.
Best regards,

Moonstar
IncrediMail Customer Support

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Re: set up incredimail to link to gmail

Postby lindanz » Wed Feb 09, 2011 8:55 pm

this is how mine is set up

on General Tab

Account name is your name
Display name is your name
email address is your email address
reply address has nothing in it
tick include this account when receiving emails

Server tab

incoming is pop3
outgoing is smtp.

user name is your email address
password

your choice to tick save password
tick log on using Secure password authenication

outgoing Mail authenication is not ticked

I had problems with sending emails a couple of weeks ago and as we have 3 I checked the settings for all 3 and found 1 wasn't ticked which was log on using Secure password authenication

also the port number was different, made all 3 the same and have it working.
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Re: set up incredimail to link to gmail

Postby moonstar » Thu Feb 10, 2011 10:24 am

Are you able to set up and use your account in any other Email Clients? Please try doing so, just to make sure the settings are all correct and it's not an issue with IncrediMail itself.
Best regards,

Moonstar
IncrediMail Customer Support

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Posts: 2962
Joined: Thu Nov 12, 2009 12:45 pm


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