Removing the Incredimail toolbar  [Solved]


Share/Bookmark
Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
Forum rules
Please read them carefully before posting new topic - Forum rules

Removing the Incredimail toolbar

Postby 4freebird » Mon Mar 21, 2011 6:40 am

Your IncrediMail Version: 2
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows Vista

What have you done before the problem occurred?
When I last upgraded Incredimail, a toolbar was added without my permission or knowledge. Since my existing toolbar has many of the same components and the Incredimail toolbar occupies valuable real estate on my monitor, can anyone tell me how to delete the Incredimail toolbar?

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
4freebird
IncrediUser
IncrediUser
 
Posts: 4
Joined: Tue Dec 28, 2010 3:18 pm

Re: Removing the Incredimail toolbar

Postby IncrediModerator » Mon Mar 21, 2011 10:54 am

Since you're using Windows Vista, please do the following:

Click the 'Start' menu and in the 'Start Search' dialog, enter 'appwiz.cpl', and press on the 'Enter' key.

Next, look for IncrediMail MediaBar 2 Toolbar, select it, and uninstall.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image
IncrediModerator
Site Moderator
Site Moderator
 
Posts: 6186
Joined: Wed Aug 12, 2009 2:58 pm

Re: Removing the Incredimail toolbar

Postby 4freebird » Tue Mar 22, 2011 1:22 pm

Have uninstalled Incredimail Toolbar in IE, but it remains in FireFox. A + sign at the extreme right of the toolbar discusses how to add apps, but is silent on deleting. Any ideas why Toolbar disappears in IE but not Firefox. Unfortunately Firefox is my primary browser.
4freebird
IncrediUser
IncrediUser
 
Posts: 4
Joined: Tue Dec 28, 2010 3:18 pm

Re: Removing the Incredimail toolbar

Postby icerabbit » Tue Mar 22, 2011 4:36 pm

Try :

FireFox menu bar > Tools > Add-ons > Extensions

You will see a list of things installed / added to FireFox.

There is a disable and uninstall button once you click on the particular extension.

( If it is not under Extensions, it might be under plug-ins )
icerabbit
IncrediUser
IncrediUser
 
Posts: 17
Joined: Mon Mar 14, 2011 6:14 pm

Re: Removing the Incredimail toolbar  [Solved]

Postby IncrediModerator » Tue Mar 22, 2011 4:41 pm

It should be located in Firefox under 'Tools' then select 'Add-ons'.

There you'll see:
IncrediMail MediaBar 2 Toolbar

You may disable it or uninstall it.

Please let me know if you have any further questions.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image
IncrediModerator
Site Moderator
Site Moderator
 
Posts: 6186
Joined: Wed Aug 12, 2009 2:58 pm

Re: Removing the Incredimail toolbar

Postby 4freebird » Tue Mar 22, 2011 8:13 pm

Thank you for the additional real estate!
4freebird
IncrediUser
IncrediUser
 
Posts: 4
Joined: Tue Dec 28, 2010 3:18 pm


Return to Technical Issues (crashes, error messages, etc.)

Who is online

Registered users: asdlee, Google [Bot]