uninstall incredimail


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uninstall incredimail

Postby prince » Tue Sep 15, 2009 5:09 pm

i need help to uninstall incredimail completely from my pc so i can do a fresh installation.
any help?

thanks
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Re: uninstall incredimail

Postby IncrediAdmin » Tue Sep 15, 2009 5:25 pm

To completely remove, then re-install IncrediMail, please click on the following link:

http://www.incredimail.com/su.asp?suId=3715

Click 'Run' in the File Download dialog, click 'Run' again when asked to run the software and follow the instructions in the SupportUtil dialog.

Note: Before completely uninstalling IncrediMail, all your IncrediMail data - including email messages, contacts and content will be automatically backed up and placed in a new folder on your Desktop - named 'YourIncrediMailData'.
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Re: uninstall incredimail

Postby maye726 » Thu Oct 15, 2009 4:14 pm

Ok did all that now how do you import the yourincredimail folder on the desktop back into incredimail?
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Re: uninstall incredimail

Postby IncrediAdmin » Thu Oct 15, 2009 11:28 pm

You will need to use the transfer wizard under the file menu.

Open IncrediMail 2.0 transfer wizard and follow the instructions.
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Re: uninstall incredimail

Postby maye726 » Fri Oct 16, 2009 12:08 am

I have tried this and the only thing that has been imported was my contacts, not my letters, notifiers or any skins.
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Re: uninstall incredimail

Postby IncrediAdmin » Fri Oct 16, 2009 12:15 am

What is the size of your IncrediMail data folder?
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Re: uninstall incredimail

Postby maye726 » Sat Oct 17, 2009 1:02 am

It says 345 MB Thank You
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Re: uninstall incredimail

Postby IncrediAdmin » Mon Oct 19, 2009 8:18 pm

Can you describe me the steps you took in order to import your personal data?
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