email font size


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email font size

Postby hollish » Tue May 31, 2011 6:06 pm

Your IncrediMail Version: 6284944
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
The font issue is still not resolved. I paid to use this program and the most basic of functions do not work, that is to be able to increase the font size for viewing email, for all emails as a default. Telling me to increase each one mannualyy is rubbish. I dont have time to do this for 80 pluss emails a day. When is the issue going to be solved? Since it was never a problem before, why have you not rolled back in order to correct this problem? If you think we will stop complaining, we wont, we need and want a fix to this problem. Thank you.
hollish
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Re: email font size

Postby IncrediModerator » Wed Jun 01, 2011 12:26 pm

As we've mentioned more than once, the fix is under development at the moment.

Thank you for your patience.
Best regards,

IncrediModerator
IncrediMail Customer Support

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Re: email font size

Postby hollish » Wed Jun 01, 2011 2:28 pm

I know you mention often your department is working on it, but it seems to be taking an awful long time LOL. Its been many months now. How hard are they working on the issue? I see more about facebook integration, maybe you need to concentrate more effort for something so basic as a font default size? Also to mention, why have you not rolled back, or alloud people to down load a patch to roll back? The upgraded version does nothing for me, I cannot use it because of the font issue. I would gladly roll back? I think a little more preasure needs to be placed, as this issue is ongoing for months now.
hollish
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Re: email font size

Postby IncrediModerator » Wed Jun 01, 2011 3:33 pm

The IncrediMail build with the fix will be released during this month (June 2011).

Thanks.
Best regards,

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IncrediMail Customer Support

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