teresaboato1 wrote:I am also having installation problems but I have already uninstalled incred 2 and now it will not re-install so I do not have access to the program screens or tools.
How this happened is I received a notice that an upgrade was avail for my incredimail 2. When I attempted installing the upgrade I received a message from incredimail that a tech problem has occurred and to try a different method I went along with the installation instructions and it will not install. So that's when I thought if I uninstall then re-install, it would work. Now all that I can successfully do is the download part but during the installation I get the working O then it disappears and nothing. I have tried re-installing with both methods you suggest using the install/setup manager and then trying the direct install approach but I get the same result. It won't install. I've already tried turning off firewalls and security programs then attempted installing and that did not help. I also tried installing using Explorer 9 didn't work and Firefox and still unsuccessful. Is the new upgrade version not compatible with Win7 64bit ? The old version ran fine but unfortunately I do not have a backup of the program. I have saved all my files but cannot access them without the incredimail platform. What can I do?
celinhanash wrote:I'm having problems installing Incredimail.
Always used and I love Incredimail, but the format my pc could not install.
I'll post the error and hopefully help!
Nome do Evento de Problema: APPCRASH
Nome do Aplicativo: IncMail.exe
Versão do Aplicativo: 18.104.22.16836
Carimbo de Data/Hora do Aplicativo: 4e1c32b5
Nome do Módulo de Falhas: StackHash_0a9e
Versão do Módulo de Falhas: 0.0.0.0
Carimbo de Data/Hora do Módulo de Falhas: 00000000
Código de Exceção: c0000005
Deslocamento de Exceção: 0008057e
Versão do sistema operacional: 6.1.7601.2.1.0.256.1
Identificação da Localidade: 1046
Informações Adicionais 1: 0a9e
Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789
Informações Adicionais 3: 0a9e
Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789