Links open in IncrediMail Web Browser, not default browser..

[OurLovableLabs]

Your IncrediMail Version: Incredimail 2.0
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
Nothing, just changed on its own.

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
When I click on a link in an email it no longer opens in my default browser, but rather in IncrediMail Web Browser, which I do not want to use. I have gone in and made sure that Firefox is my default browser, which it is. I've checked every help I could find, even tried to Google the situation, could not find anyone else with this problem. I'm using a new computer, less than two weeks old. Did not have this problem until this afternoon, was working properly this morning.

Why is this happening and how can I change it?

[moonstar]

To set IncrediMail to open links in your default browser instead of the IncrediMail Web Viewer, please do the following:

1. Click the 'Tools' menu, and then 'Options'.

2. Under the 'Advanced' tab, remove the checkmark from 'Always open links in IncrediMail Web Browser'.

[camper913]

Sorry for posting in someone else's post but, I don't have the same problem as this person at this time. She was told to go to options, advance and untick open a link in Incredimail check mark. I have the latest updated version and do not see that option even listed. Please explain were this optin is.

[balloon66]

The same here in germany, too.

I have two computer:
One with windows 7 ultimate 64 bit and another with vista home premium 32 bit. On both computer there is no such option.

Using latest version of Incredimail.

[moonstar]

For the two users who cannot find this option - what IncrediMail Build do you have?

Please click 'Help' and then 'About IncrediMail 2...' and let me know what the Build listed is.

[balloon66]

The build is 6295036
Setup ID 7000007
PN 136438248
These build are identically on the windows 7 and the vista computer.
Loading the full setup of Incredimail makes no change.
The option is not to be seen in the advanced tab.

[moonstar]

The build is 6295036
Setup ID 7000007
PN 136438248
These build are identically on the windows 7 and the vista computer.
Loading the full setup of Incredimail makes no change.
The option is not to be seen in the advanced tab.

The build you are running is not the same as that of the Original Poster, so you won't see this option. It should be released on the website in the near future.

[bholla]

You have to look for .."Tools"....and then..."Options"...on the Incredimail page. Not on your web browser page. Then click on ..."advanced"... and you will see it towards the bottom. Uncheck... "Always open Incredimail as my default web browser".

[Marjean]

I had the same problem trying to get rid of IncrediMail browser. The fix: Open IncrediMail>Tools>Options>Advanced tab. Uncheck "Always open inks in IncrediMail Browser".

The other replies weren't clear that you can't correct the problem in the web browser. It must be corrected in IncrediMail.

Hope this helps.