Thank you Moonstar, but I was working with that person in IM and I cannot now get into IM anymore, so cannot reply to that person. I initiated contact with that person in Help>VIP Support. But as you can see from my attachments, I cannot get rid of the pop up, and cannot therefore access my emails. When I click "Send Error Report" or "Don't Send", IM restarts and the whole pop up thing begins again.moonstar wrote:If you are already working with a IncrediMail Support Member, please continue doing so, as they are familiar with your specific situation and can give you the best support possible.
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