Flash player for Incrtedimail  [solved]


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Flash player for Incrtedimail

Postby willem71 » Sun Sep 04, 2011 7:56 pm

Your IncrediMail Version: free version 2.0
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows XP

What have you done before the problem occurred?
upgrated to version 2.0

If you receive any error message, please quote it precisely:
You will not be able to use incredimail unless you install flash on your computer. You need to complete the flash installation in order to use your incredimail.

Please provide a full description of the problem:
Hi,

Now i've uninstalled incredimail and my flash player an reinstalled the latest version available of incredimail full update and the latest version of adobe flash player version 10.3 but still get the same message over and over. Don't know what else i can try or do just to let my incredimail work again pls help!!!! <Devil>
and im using firefox 6 now
willem71
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Re: Flash player for Incrtedimail

Postby Frenchie » Mon Sep 05, 2011 9:22 am

Please try to perform the following steps:

1. First please click here and download the file to your Desktop. When the download completes, run the file and complete the installation.

2. Once the installation has been completed, click the 'Start' menu, then select 'All Programs', and select the following file:

"Windows Install Clean Up"

3. In the window that opens, please search the list for the Flash component

4. Select it, click 'Remove', and then click 'Exit'

5. Click here to download the Adobe Flash plugin setup file - please save the file to your Desktop, and install the Flash component once the download completes.


Please let me know the results.
Cordialement,

Frenchie
Support Client IncrediMail

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Frenchie
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Re: Flash player for Incrtedimail

Postby willem71 » Mon Sep 05, 2011 3:15 pm

Hi,

Thanks for the reply on my problem. I have done like u told me to but the flash component does not apeer in the widows clean up window.
What must i do now??
willem71
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Re: Flash player for Incrtedimail  [solved]

Postby willem71 » Mon Sep 05, 2011 4:22 pm

Hi,
Ok i removed the flash player and istalled the one u gave me and walla!!!! my incredimail is working again <Clapping> Thank you very very veeeeerrryyy much. I'm so happy now thank you.
willem71
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Posts: 4
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