Script  [solved]


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Script

Postby reddwarfau » Sun Oct 30, 2011 4:10 am

Your IncrediMail Version: 2
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
Nothing

If you receive any error message, please quote it precisely:
Name: noscript htmlSTR without source-prev 7htm
HTML document


Please provide a full description of the problem:
When I have downloaded mail and go to click on it to read I get the error message shown and it trys to save something.
reddwarfau
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Posts: 11
Joined: Tue Jun 29, 2010 11:00 am

Re: Script  [solved]

Postby moonstar » Sun Oct 30, 2011 10:16 am

The Error you have encountered is related to incorrect '.htm' / '.html' configuration in your Registry.

We have managed to resolve this issue with the assistance of a Registry file. Please attempt the following steps:

1. First, close IncrediMail completely.

2. Now click here in order to download the '.reg' file.

3. Click 'Run' in the 'File Download' dialog. Click 'Yes' when prompted.

4. Open IncrediMail and check if the Error Message occurs again.
Best regards,

Moonstar
IncrediMail Customer Support

Image Image
moonstar
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Re: Script

Postby reddwarfau » Mon Oct 31, 2011 10:59 pm

Thankyou that seems to have worked <Yes>
reddwarfau
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Re: Script

Postby moonstar » Sun Nov 06, 2011 8:40 am

moonstar wrote:The Error you have encountered is related to incorrect '.htm' / '.html' configuration in your Registry.

We have managed to resolve this issue with the assistance of a Registry file. Please attempt the following steps:

1. First, close IncrediMail completely.

2. Now click here in order to download the '.reg' file.

3. Click 'Run' in the 'File Download' dialog. Click 'Yes' when prompted.

4. Open IncrediMail and check if the Error Message occurs again.
Best regards,

Moonstar
IncrediMail Customer Support

Image Image
moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
 
Posts: 2962
Joined: Thu Nov 12, 2009 12:45 pm


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